MTN Launches 5G Digital Experience Centre in Abuja

MTN Launches 5G Digital Experience Centre in Abuja

MTN Nigeria has opened a fully digitized experience center in Abuja, powered by cutting-edge 5G technology. This innovative facility is designed to enhance customer experience by offering a variety of digital services and solutions, demonstrating the company’s commitment to utilizing advanced technology to meet the increasing demands of its users in the region.

At the unveiling ceremony held at its Regional Office in Maitama, Ogunwa Nwoye, MTN Nigeria’s Chief Customer and Experience Officer, emphasized that this center is the first of its kind launched by any telecom company in Nigeria, aimed at showcasing the transformative power of technology. She remarked that Nigeria can achieve its full economic potential by fully harnessing technology.

“We launched the first digital experience center in Nigeria by a telecom firm today, with the goal of bringing a digital immersive experience closer to our customers and businesses,” Nwoye stated. She highlighted the significance of technology in improving lives and expressed MTN’s belief in Nigeria’s potential, which they have supported by being the first to introduce 3G, 4G, and now 5G services.

The center, specifically designed with local relevance in mind, features the first digital kiosk in Nigeria, enabling customers to navigate up to eight user journeys to access services independently, though staff assistance is available if needed.

Regarding the services offered, Nwoye explained that customers can purchase SIM cards, airtime, data plans, and devices, including 5G routers that can be delivered anywhere in Nigeria. Additionally, the center showcases smart home solutions, allowing users to control their homes remotely with a data connection.

“This initiative is not just about data and devices; it’s about empowering individuals to lead extraordinary lives. We aim to help Nigerians reach their full potential and unlock their creativity, as technology fuels their imagination,” she stated.

Nwoye added that the Digital Experience Centre’s goal is to spark creativity and enable innovation through technology. ThankGod Otorkpa, MTN NG’s Regional General Manager North, emphasized the importance of maintaining human connection amidst digital transformation.

The launch event attracted select customers, brand influencers, and industry experts, all eager to explore the vast potential of 5G and its implications for various sectors of the economy.