NIN Modification Challenges: Nigerians Share Frustrations as Banks and NIMC Trade Blame

NIN Modification Challenges: Nigerians Share Frustrations as Banks and NIMC Trade Blame

By Fly Cable News

Nigerians have expressed frustration over the National Identity Number (NIN) modification process, with both the National Identity Management Commission (NIMC) and banks pointing fingers at each other for the ongoing issues.

Bank customers have reported difficulties completing transactions as modifications made to their names, ages, and genders are not reflected in their bank records, sometimes causing additional errors on the NIMC portal.

While banks blame NIMC for the failure, stating they are still using the outdated NIMC portal, NIMC asserts that its verification system is functioning correctly.

The commission claims that banks need to update their systems to match the latest NIMC data. Many of the affected individuals are married women who have changed their maiden names and are facing challenges updating their information through the NIMC Self-Service Modification portal.

A visit to the NIMC office in Uvwie, Delta State, revealed that banks are still working with the old portal, which causes delays in processing updates. NIMC staff have advised that banks should transition to the updated system, as the new profiles are reflected correctly on the Immigration Service portal.

Several affected Nigerians, particularly in Lagos and Warri, shared their frustrations with the process. Some had been waiting for months as their changes appeared on the NIMC portal but not in the banks’ systems.

One woman recounted how she was repeatedly sent between NIMC and her bank without resolution, eventually abandoning the process after spending money and time on failed attempts.

Bank staff also confirmed the issue, with some stating that the banks cannot see updated data unless NIMC completes the modification process. Affected customers are urged to escalate complaints to NIMC, which insists the problem lies with banks not updating their systems.

Nigerians, like Mrs. Fadekemi Shodipe and Mrs. Modupe Fashina, have had to pay extra fees for help with the process or affidavit submissions to resolve discrepancies, leading to widespread dissatisfaction.

Many are calling for urgent government intervention to address the ongoing issues and ensure a smoother, more efficient process for all involved.